Self hosted helpdesk software without the per-seat tax
Escape the high costs of Zendesk and Intercom. Deploy Chatwoot on Opsily for a modern, omnichannel support platform with flat-fee pricing and 100% data ownership.
The hidden cost of legacy customer support
Most helpdesk companies use a business model that penalizes your success. They charge per seat. This means as your company grows, your software bill grows too. A team of ten people often results in a 1,000 dollar monthly invoice. This pricing model creates friction when you need to add seasonal staff or new departments. You end up sharing logins to save money, which compromises security and accountability.
Self hosted helpdesk software offers a different path. By choosing Chatwoot on Opsily, you pay for the server, not the number of people logged into it. You can invite your entire company to view customer feedback without adding a single cent to your bill. This transparency allows you to budget with confidence and scale your operations without checking your software contract first.
saved per year for a team of 10
Compared to standard SaaS per-seat billing. Our flat-fee infrastructure approach lets you scale your support team without scaling your expenses.
Start Saving NowWhy choose Opsily for self hosted helpdesk software?
Enterprise-grade customer support infrastructure without the technical headache.
Lightning Fast Deployment
Go live in minutes. We automate the server setup, database provisioning, and SSL configuration. You focus on talking to customers, not managing Linux updates.
Refreshing Flat Pricing
Stop counting seats. One flat monthly fee covers your entire team. Scale from 5 to 50 agents without your software costs tripling overnight.
Shielded Data Sovereignty
Your data stays in Germany. We host everything on isolated instances within GDPR-compliant data centers. You own the database, the backups, and the encryption keys.
Why modern teams choose Chatwoot
The era of the clunky, email-only ticketing system is over. Customers expect real-time responses on the platforms they already use. If you force a user to leave WhatsApp to check a support portal, you have already lost. Chatwoot bridges this gap by centralizing every conversation into a single, clean dashboard. It looks and feels like a modern chat app, not a spreadsheet from the 90s.
Improve Agent Efficiency
This modern approach improves agent efficiency. When the interface is intuitive, training time drops. Your team can handle more conversations simultaneously without feeling overwhelmed. Because the software is open source, you also avoid the feature bloat that plagues legacy SaaS. You get a fast, focused tool that does one thing exceptionally well: helping you serve your customers.
Managed Self-Hosting
Setting this up yourself usually requires deep DevOps knowledge. You would need to manage Docker containers, configure Nginx, and handle database migrations. Opsily removes these barriers. We provide the control of self-hosting with the convenience of a managed service. You get a production-ready environment in less than three minutes. We handle the security patches and backups so you can focus on your business.
Go live in four steps
The fastest way to deploy self hosted helpdesk software.
Choose Your App
Select an app to get started.
Select Chatwoot
Choose the omnichannel helpdesk from our curated app catalog.
Choose Region
Pick a secure data center location in Germany for full GDPR compliance.
Launch Instance
Our automated system builds your dedicated server in three minutes.
Connect Channels
Link your email, WhatsApp, and social media to start helping customers.
Frequently Asked Questions
Everything you need to know about self-hosting your helpdesk on Opsily.
It takes less than three minutes to get your instance live. You select Chatwoot from our catalog, choose your preferred data center region, and click deploy. Our automated system handles the server provisioning, SSL certificate installation, and database setup. You receive your login credentials immediately after the process completes.
Take control of your customer data today
Stop paying for seats and start owning your infrastructure. Deploy Chatwoot on Opsily in minutes.