Chatwoot Pricing that stops the Agent Tax.
Chatwoot Cloud charges per user. We charge for the server. Scale your support team to 50 or 500 agents without your software bill increasing one cent.
Opsily vs Chatwoot Cloud
Stop paying for seats you only use half the time. Get the same enterprise features for a flat monthly fee.
Pricing based on Chatwoot Cloud Business plan ($99/agent) vs Opsily Large plan.
Saved per year for a team of 10 agents.
This is the difference between a mid-tier SaaS subscription and your own managed Chatwoot instance. Stop renting your software.
See All PlansWhy per-agent pricing hurts your growth\n\nMost customer support platforms use a per-seat model. It seems cheap when you have two agents. It becomes a line-item nightmare as you grow. \n\nWhen Chatwoot pricing is tied to headcount, you hesitate to add team members. You share logins. You delay hiring. Your customer response time suffers because the software bill is too high. \n\n### The 'Agent Tax' math\n\nChatwoot Cloud Business costs $99 per agent per month. For a 12-person team, that is $1,188 every single month. Over $14,000 a year for the right to use your own chat data. \n\nOpsily changes the math. We host the same Chatwoot software on a high-performance server. You pay for the CPU and RAM. You do not pay for the people using it. Add as many agents as the server can handle. Usually, that is hundreds.\n\n### Open source means freedom\n\nChatwoot is open source. You should not have to pay a toll to a gatekeeper just to use it. Managed hosting gives you the best of both worlds: the ease of SaaS with the economy of self-hosting.
Chatwoot Pricing That Scales With You.
We handle the infrastructure. You handle the customers. Chatwoot pricing finally makes sense for growing companies.
Flat Monthly Cost
Predict your budget with 100% accuracy. No surprise bills when you add new team members or seasonal support staff. Our plans start at a fraction of the cost of a single SaaS seat.
Managed Updates
We handle the Chatwoot version upgrades, security patches, and database optimizations. You always run the latest version of Chatwoot without touching a terminal or hiring a DevOps engineer.
Privacy by Design
Your instance is isolated. Your customer conversations never touch a shared database. We host on GDPR-compliant hardware in Germany, ensuring your data residency requirements are met.
Built for teams who need reliability
Choose Your Chatwoot Server
Every plan includes automated backups, SSL, and unlimited agents. Select the size that fits your conversation volume.
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Everything you need to support customers.
We do not gatekeep features. Every Opsily plan provides the full power of Chatwoot without the enterprise price tag.
Migration is easy.
Switching from Chatwoot Cloud or Intercom takes minutes, not days.
Choose your plan
Select a server size based on your current team volume. You can upgrade later with one click.
Instant Deployment
Our system provisions your dedicated Chatwoot instance in under 3 minutes.
Import Your Data
Upload your existing Chatwoot database or connect your support inboxes.
Go Live
Point your custom domain and start chatting with customers on your own terms.
Security is not an add-on.
Your customers trust you with their data. We help you honor that trust with enterprise-grade security standards.
GDPR Compliant
All data stays within the EU. Our servers are located in Germany, adhering to the world's strictest privacy laws.
Dedicated Instance
Your Chatwoot install is logically separated. No noisy neighbors and no shared database risks.
Automated Backups
We backup your entire instance daily. Your data is encrypted and stored off-site for maximum safety.
SSL Everywhere
Every instance comes with free, automatically renewing Let's Encrypt certificates.
Chatwoot Pricing FAQ
Common questions about managed hosting, migrations, and how we compare to the official cloud.
Yes. We bill you for the server resources (CPU, RAM, and Storage) required to run the application. We do not track how many agents you create or how many customers you chat with. If you have 5 agents today and 50 tomorrow, your monthly bill remains exactly the same. This is the primary reason why teams switch from the per-seat SaaS model to managed hosting.
Ready to own your support stack?
Stop paying the agent tax. Deploy your private Chatwoot instance in 3 minutes and save thousands on your annual software bill.