The Real Cost of Cheapest CRM Software
When you compare CRM prices, you see HubSpot free tier, Zoho at $14 per user per month, Bitrix24 with unlimited users. But what you pay and what you get are different numbers. We break down the actual cost of ownership.
Cheap CRM Costs More Than You Think
Most searches for "cheapest CRM software" show free tiers and entry-level pricing. HubSpot's free plan. Zoho's $14-per-user tier. Bitrix24's free unlimited option. But the real cost hides in features.
HubSpot's free tier has no API access. Add the Starter plan ($12 per month) and you still can't use webhooks or SSO. Zoho's $14 user tier excludes SalesSignals and advanced customization. Bitrix24 is free but calling costs money.
Twenty CRM changes the equation: $9 per user per month on managed hosting includes APIs, webhooks, workflows, and custom objects. Or deploy free on your own infrastructure, just cover server costs and maintenance time.
Here is what you actually pay.
Monthly Cost: 10-Person Team
Base plan plus typical add-ons and infrastructure overhead.
Pricing verified August 2026. HubSpot includes Starter tier + typical add-ons.
Why Twenty CRM on Opsily
The cheapest full-featured CRM without the compromises.
One price, all features
No API overages. No webhook limits. No per-seat API caps. Every feature is included in the base plan: unlimited custom objects, workflows, REST and GraphQL APIs, calendar sync, email integrations. HubSpot charges extra for these. Zoho requires tier upgrades. Twenty includes them all at $9 per user per month.
GDPR compliance built in
Frankfurt data center with zero US data transfer. Daily encrypted backups stored in EU. Audit-ready infrastructure. For European teams and regulated industries, this matters. HubSpot and Salesforce default to US servers. Zoho requires manual EU setup. Twenty on Opsily is GDPR-compliant from day one.
No vendor lock-in
Open-source AGPL-3.0 license. Export your data anytime. Self-host or switch providers whenever. You are not trapped. Proprietary CRMs (HubSpot, Salesforce, Zoho) keep your data, they make switching painful by design. With Twenty, the choice is yours.
Built for teams who need reliability
saved per year per 10-person team
Twenty CRM Pro on Opsily: $1,080 per year. Salesforce base tier for the same team: $12,000+ per year (before add-ons, training, and implementation).
See all pricingEverything included. No tiers.
Pick Pro at $9 per user per month or Organization at $19 per user per month. Both include the full feature set. Upgrade for compliance features (SAML/OIDC SSO, row-level permissions, 24/7 support), not for basic functionality.
Simple pricing. No surprises.
All plans include unlimited custom objects, APIs, webhooks, and integrations. EU data residency (Frankfurt). Daily encrypted backups.
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Self-Hosted Twenty: Free Software, Real Infrastructure Costs
Twenty CRM is open-source and completely free to download. But free software is not free to run.
Infrastructure: A VPS for a 10-person team costs $20 to $100 per month depending on workload and server specs. DigitalOcean, Hetzner, AWS, Linode, pick any provider. You need Docker, PostgreSQL, enough disk for backups, monitoring, and failover. Cost: $240 to $1,200 per year.
Ops labor: Security updates, SSL certificates, database backups, monitoring, incident response. For most teams, that is 2 to 10 hours per month. At $50 per hour IT time (internal or contractor), that is $1,200 to $6,000 per year.
Total DIY cost: $1,440 to $7,200 per year in infrastructure and labor.
Opsily managed at $9 per user per month ($1,080 per year for 10 people) eliminates the ops burden. You get 99.9% uptime SLA, daily backups, GDPR compliance, and someone on call. For growing teams, managed is cheaper than DIY when you count real time.
Enterprise-ready security and compliance
GDPR Compliant
Data residency in Frankfurt, Germany. No US data transfer. Full audit trail and data export on demand.
Daily Encrypted Backups
Automated backups stored in EU. Recover any point in time. No manual work required.
99.9% Uptime SLA
Hosted on isolated infrastructure with redundancy. Monitored 24/7. Multi-region failover available.
Open Source
AGPL-3.0 license. Full source code available. No surprise feature removals or license changes.
Common questions about cheapest CRM software
Twenty CRM costs $9 per user per month on Opsily managed hosting with all features included: APIs, webhooks, workflows, custom objects. No add-on fees like HubSpot or Zoho charge. Compare this to Salesforce ($12,000+ per year for 10 users), HubSpot Starter ($12 per month plus add-ons), or Zoho Standard ($14 per user per month). When you add up what is actually included, Twenty costs less while giving you more. Self-hosted Twenty is free software, you just pay for server infrastructure.
Find your CRM tier
Start free with self-hosted Twenty, or go managed and let Opsily handle infrastructure.