Question 1

What does 'free' mean for Twenty CRM database?

Accepted Answer

Twenty's open-source core (AGPL-3.0 license) is free to download and use forever. You pay only for infrastructure: a VPS costs $20-40/month (DigitalOcean, Hetzner, AWS). No licensing fees. No per-user charges. Unlimited team members, custom objects, and workflows. If you prefer managed hosting, Opsily runs it for you on EU infrastructure.

Question 2

How much does Twenty cost compared to Salesforce?

Accepted Answer

Salesforce charges $175-550/user/month. A 10-person team costs $21,000-66,000/year. Twenty self-hosted: $240-480/year for the same 10 users, unlimited. Even Twenty's cloud service at $9/user/month ($1,080/year for 10 users) is 95% cheaper than Salesforce. The savings grow as your team scales.

Question 3

Is self-hosted Twenty really GDPR compliant?

Accepted Answer

Yes. Self-hosted Twenty runs entirely on your servers or infrastructure you control. No customer data flows to Twenty's systems. You can deploy on EU servers (Hetzner, AWS EU regions) and meet data residency requirements. Full compliance with GDPR Article 32 (data security and processing). Self-hosted gives you complete control over data location, backups, and access.

Question 4

Can I migrate from Salesforce to Twenty CRM?

Accepted Answer

Yes, migrating to Twenty CRM is straightforward. You can import your data using standard CSV files for leads, contacts, and opportunities. For more complex migrations, Twenty CRM provides a robust GraphQL API that allows for programmatic data injection. Because you have direct database access on Opsily, your technical team can also use SQL for bulk data transformations if needed.

Question 5

Do I need DevOps skills to run Twenty self-hosted?

Accepted Answer

Twenty ships with Docker Compose, so basic Linux and Docker knowledge helps. If you don't have that, Opsily manages the deployment and updates for you. We handle infrastructure, backups, scaling, and security patches. You focus on using the CRM.

Question 6

What about security and backups with self-hosted Twenty?

Accepted Answer

You control security. Twenty's data lives in PostgreSQL on your servers. You decide where backups go, who has access, and how often they run. Opsily provides automated daily backups to encrypted storage, SSL certificates, and security monitoring. Your infrastructure, your rules.

Question 7

Is Twenty production-ready and how active is the project?

Accepted Answer

Yes. Twenty reached v1.0 in June 2025 and v2.0 in April 2026. 53.6K GitHub stars and 13,885 commits signal active development and community adoption. It's used by SaaS teams and startups in production. Like any open-source project, expect a smaller ecosystem than Salesforce, but the core CRM features are battle-tested.

Question 8

Can Twenty integrate with my other business tools?

Accepted Answer

Yes. Twenty has GraphQL and REST APIs, webhooks, and built-in integrations. The cloud version ships with MCP server integration, so Claude and ChatGPT can read/write your CRM data. You can also use n8n or Zapier to connect Twenty to email, Slack, payment tools, and more. Self-hosted Twenty gets all the same API power.

Free CRM database: 90% cheaper than Salesforce

Questions about free CRM database hosting

Free CRM database: self-hosted vs cloud

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Why self-hosted saves so much

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