The open source IT helpdesk ticketing system without the seat tax.
Own your support data. Connect every channel. Host Chatwoot on dedicated EU servers for one flat monthly price. No per-agent fees, ever.
Managed hosting for your open source IT helpdesk ticketing system
Enterprise-grade open source IT helpdesk ticketing system infrastructure without the complexity or high monthly costs.
Eliminate the Seat Tax
Traditional SaaS helpdesks charge between €20 and €100 per agent every month. With Opsily, you pay for the server, not the people. Scale your support team to 50 agents without increasing your hosting cost.
Strict GDPR Compliance
Your customer conversations are sensitive. We host your Chatwoot instance on dedicated hardware in Germany. Data stays in the EU, satisfying legal requirements that US-based SaaS providers often struggle to meet.
Fully Managed Maintenance
Enjoy the benefits of open source without the sysadmin overhead. We handle the Docker containers, database backups, and security patches. You focus on closing tickets and helping your customers.
How Chatwoot on Opsily compares
A side-by-side look at what you pay and what you get.
Zendesk pricing based on mid-tier plans. Opsily pricing based on Small server plan.
One inbox for every channel.
Connect your entire support operation to a single dashboard. No more switching tabs to find customer messages.
Get your helpdesk live in minutes
Choose Your App
Select an app to get started.
Select your server
Choose a server size that fits your team. Start small and scale up as your ticket volume grows.
One-click deploy
Our system provisions your dedicated environment and installs Chatwoot automatically. No terminal required.
Connect your channels
Link your email and social accounts. Your omnichannel helpdesk is ready for your first ticket.
Why choose an open source IT helpdesk ticketing system?
For most growing companies, customer support costs scale linearly with headcount. Every new hire adds a new monthly subscription. This 'seat tax' punishes success. Chatwoot changes the math. By using an open source core, you gain professional-grade tools without the per-user licensing fees.
Omnichannel without the complexity
Chatwoot unifies your communication. Whether a customer emails you or sends a DM on Instagram, the message lands in the same shared inbox. Your team can collaborate using internal notes that customers never see. You can assign tickets to specific agents or use automated 'round-robin' routing to ensure fast response times.
Data Sovereignty and Security
When you use a proprietary SaaS helpdesk, they own the database. If you want to move your data, it is often difficult and expensive. With a self-hosted instance on Opsily, you own the underlying database. You can export your data at any time. Because we host in Germany, your support operation is shielded by the world's strongest privacy laws.
Extensibility for IT Teams
Chatwoot is built for developers as much as for agents. It features a robust API and support for webhooks. You can connect it to your internal CRM, automate ticket creation from system alerts, or use 'Captain AI' to handle routine inquiries. It is the flexible foundation that a modern IT operations team needs.
Your data is safe with us
We take security seriously so you can focus on your customers.
GDPR Compliant
All data is hosted in Germany, strictly following EU privacy regulations.
Dedicated Resources
Your instance runs on its own virtual environment. No noisy neighbors.
Daily Backups
We perform automated, encrypted backups of your database every 24 hours.
Secure Hardware
Enterprise-grade infrastructure protection.
Simple, Transparent Pricing
No hidden fees. No per-agent pricing. Choose the server size you need.
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Chatwoot Hosting FAQ
You can have Chatwoot running in approximately 3 minutes. Once you select your plan and click deploy, our automated system provisions your dedicated server and installs the software. You will receive login credentials via email as soon as the process finishes. There is no manual configuration or terminal work required on your part.
Ready to scale your support without scaling your costs?
Deploy your managed Chatwoot instance in less than 3 minutes.