Free Customer Management Software: Which One Actually Works?
HubSpot free tier hits 1,000 contacts. Salesforce free gives you 2 users. Zoho free caps at 3 users. Twenty CRM has no limits. Get unlimited contacts, unlimited users, unlimited customization. Choose self-hosted (free) or managed hosting starting at $9/user/month.
Save per year on a 10-person team
HubSpot Starter costs $3,900/year for 10 users after you hit the free tier limit. Twenty Cloud Pro costs $1,080/year for the same team. Twenty self-hosted costs $0.
Free CRM Comparison: Where Free Tiers Fall Short
Most free CRM plans come with hard limits that force you to upgrade.
Pricing as of July 2026. HubSpot Starter: $25/user/month. Twenty Cloud Pro: $9/user/month.
The Real Cost of Free CRM Plans
Free CRM tiers are bait. They get you inside, then hit you with limits.
HubSpot's free plan feels unlimited until you add contact #1,001. Then you cannot add more. Salesforce gives you 2 users free: add a third person and you need to upgrade. Zoho caps at 3 users.
All three limit you to basic features. Workflows, custom fields, integrations, and APIs are locked behind paid tiers.
The Upgrade Problem
Once you hit a limit, you are trapped. Your data lives in their system. You cannot downgrade or walk away cheap. Upgrading from free to paid means moving from $0/month to $25/user/month or more.
For a 10-person team, that is $3,900 per year just to escape the free tier. For a 50-person company, it balloons to $15,000 per year.
Twenty CRM: No Trap
Twenty CRM self-hosted is free. Forever. You own the infrastructure, your data, everything. No limits on contacts, users, records, custom objects, or workflows.
When you are ready for managed hosting, Twenty Cloud Pro is $9/user/month. For 10 users, that is $1,080 per year. For 50 users, that is $5,400 per year. No hidden add-ons. APIs, workflows, AI agents, and all automation features are included in the base price.
Why Choose Managed Twenty CRM Hosting
Free customer management software meets managed infrastructure. Self-hosted costs nothing; managed cloud hosting from $9/user/month includes updates, security, and GDPR compliance.
GDPR Compliant by Design
Twenty is GDPR-compliant out of the box. Opsily hosts in Frankfurt, giving EU teams full data sovereignty. No US data centers. No compliance headaches. Your data stays in Europe.
No Hidden Costs, Ever
Workflows, custom objects, APIs, AI agents, webhooks, all included in every plan. Other CRMs charge $75/user/month for API access alone. We do not.
Always Fresh, Always Updated
We handle the infrastructure, backups, security patches, and updates. You focus on your CRM data. The product evolves faster than you can keep up.
Built for teams who need reliability
Everything Included. No Upsell.
Unlike HubSpot and Salesforce, Twenty does not gatekeep APIs and workflows behind premium add-ons. Here is what you get in Cloud Pro, starting at $9/user/month.
Migrate from HubSpot or Salesforce to Twenty in Hours
Most teams complete the move in under 4 hours. Your data, your rules.
Export your data as CSV
HubSpot and Salesforce both export contacts, deals, and activities as CSV. Download them directly from your account.
Create your Twenty account
Sign up for Twenty Cloud or deploy the open-source version to your own infrastructure. No credit card required for the 30-day cloud trial.
Map your fields and import
Twenty's import tool maps your CSV columns to Twenty fields. Customize the mapping, preview the import, then confirm.
Test and validate
Spot-check imported records. Verify relationships between contacts and deals. Make sure custom fields migrated correctly.
Train your team and flip the switch
Run a 30-minute team walkthrough of Twenty's UI. Update your integrations (email, calendar, Slack). Go live.
Frequently Asked Questions
Yes. The self-hosted version of Twenty is 100% free, open source, and yours to deploy on any infrastructure you control. You own the code and the data. Cloud hosting through Opsily or Twenty starts at $9/user/month, the cheapest paid CRM option on the market. No credit card required for the 30-day free trial.
Opsily Hosting Plans for Twenty
Choose the server size that fits your team. All plans include GDPR-compliant German hosting, daily backups, and 99.9% uptime SLA.
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Start Your Free Trial or Deploy Today
Try Twenty Cloud free for 30 days. No credit card. Or deploy to Opsily managed hosting and we handle the infrastructure.