Question 1

Do I need to manage my Metabase backup dashboard myself with Opsily?

Accepted Answer

No. Opsily handles all backups automatically. We take daily snapshots of your Metabase database, application configuration, and dashboards. You never touch a backup script. If disaster strikes, we restore from the most recent backup within hours. You focus on analytics; we focus on keeping your data safe.

Question 2

How do I migrate my existing self-hosted Metabase instance to Opsily?

Accepted Answer

Our migration process exports your current Metabase database, questions, dashboards, and permissions, then restores them onto your new Opsily-hosted instance. The process takes 30-60 minutes and requires zero downtime if you time it during off-hours. We provide step-by-step guidance and handle the database migration for you. Your team can resume using Metabase immediately after.

Question 3

How does Opsily pricing compare to Metabase Cloud?

Accepted Answer

Metabase Cloud charges a base fee ($90-100/month) plus $6-12 per additional user. A 50-person team pays $390-700/month ($4,680-8,400/year). Opsily's managed hosting uses flat-rate pricing based on server size, not headcount. You save $3,600+ annually on larger teams, get GDPR-compliant EU data residency, and avoid per-user fees as your team grows. Plus, you own your Metabase instance—no vendor lock-in.

Question 4

What if my backup fails or I need to restore data?

Accepted Answer

Opsily backs up your Metabase instance daily. If you need to restore (data corruption, accidental deletion, server failure), you request a recovery and we restore from the most recent backup snapshot. This typically takes 1-4 hours depending on your database size. We also test backups regularly to ensure they're recoverable. In 15+ years of hosting open-source tools, we've maintained a 99.9% uptime SLA.

Question 5

Is my data compliant with GDPR and EU regulations?

Accepted Answer

Yes. Opsily deploys Metabase on servers in Germany (or other EU regions you choose). Your dashboards, databases, and backups never leave EU infrastructure. This gives you GDPR compliance, data residency control, and audit-trail transparency. Metabase Cloud stores data in US regions, which requires special data processing agreements under GDPR. Self-hosted on Opsily eliminates that complexity.

Question 6

What happens to my dashboards if the Metabase server goes down?

Accepted Answer

Your dashboards are stored in your Metabase database. If the server is down, users can't access them until we restore. That's why automatic backups matter. If your server fails, we restore from the most recent backup and dashboards come back online. Dashboard subscriptions (scheduled email or Slack deliveries) also pause during downtime, resuming once the server is up. Our 99.9% uptime SLA means this rarely happens.

Question 7

Can I customize my backup retention policy?

Accepted Answer

Opsily includes 30-day backup retention by default—enough to recover from most incidents. If you need longer retention (90 days, 1 year), we can extend it. We also support one-click snapshot exports, so you can download backups to your own storage for compliance or archival purposes. Talk to us about your retention requirements when you sign up.

Question 8

Can I export my data if I leave Opsily?

Accepted Answer

Yes. Metabase is open source; your data is yours. You can export your entire database, questions, dashboards, and user permissions at any time. If you want to move to another host or run Metabase yourself, we'll help you export everything. No lock-in. No exit fees. You own the data; we just manage the server.

Metabase Backup Dashboard: Protect Your Data, Keep Your Dashboards Live

Backup & Disaster Recovery FAQs

Stop Worrying About Backups. Start Using Analytics.