The self hosted ticketing system that ends per-seat taxes
Run Chatwoot on your own infrastructure. Scale your support team to unlimited agents without increasing your monthly software bill. Secure, private, and hosted in Germany.
Why choose a self hosted ticketing system?
SaaS helpdesks charge you for every person you hire. We think that is the wrong way to grow a business.
Predictable flat fees
Stop worrying about your monthly SaaS bill jumping when you hire more support staff. You pay for the server resources, not the number of people using the software. Whether you have 5 agents or 50, your price stays the same.
True data sovereignty
Your customer conversations are your most sensitive data. On Opsily, your Chatwoot instance lives on dedicated resources in Germany. You comply with GDPR by default because your data never leaves your control.
Managed maintenance
Self-hosting does not have to mean self-managing. We handle the server updates, security patches, and daily backups. You get the benefits of open source with the convenience of a managed service.
How to deploy your ticketing system
Go from zero to a live support desk in minutes. No complex configuration required.
Choose Your App
Select an app to get started.
Pick your plan
Choose a server size based on your expected traffic and team size. Every plan includes unlimited agents.
Deploy Chatwoot
Select Chatwoot from our app catalog. Our automated system handles the installation and configuration of PostgreSQL and Redis.
Connect channels
Link your email, live chat, WhatsApp, and social media profiles into one unified shared inbox.
Scale freely
Invite your whole team. There are no per-seat costs. You only pay for the underlying server resources you use.
Why teams switch from SaaS helpdesks
A side-by-side look at what you pay and what you get compared to major SaaS providers.
Competitor pricing based on common market rates for growth and pro tiers as of 2024.
Stop paying the agent tax
Most ticketing systems follow a predictable pattern. They hook you with a low entry price. Then, as your company grows and you hire more support staff, they tax your success.
Every new hire becomes a line item on your software bill. At $19 or $39 per agent every month, a team of 20 people can easily cost you $9,000 or more every year just for the privilege of talking to your customers.
Ownership is the alternative
A self hosted ticketing system like Chatwoot changes the math. You own the software. You own the data. You own the infrastructure.
When you host Chatwoot on Opsily, you are renting a high-performance server in a secure German data center. We manage the hard parts: the deployment, the backups, and the security. You get a professional, omnichannel helpdesk that works exactly like the big SaaS players, but without the per-user penalty.
Omnichannel without the complexity
Chatwoot is not a stripped-down alternative. It is a robust platform that handles:
- Live Chat: A sleek widget for your website.
- Email: Connect your support addresses and manage them as a team.
- Social Media: Direct integrations for Twitter and Facebook.
- WhatsApp: Professional messaging for your customers.
You get all of this in one shared inbox. Your team stays productive. Your customers get fast answers. Your accountant stays happy.
Predictable pricing for your helpdesk
No hidden fees. No per-agent costs. Just high-performance hosting for your self hosted ticketing system.
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Everything you need to support customers
Chatwoot provides a professional-grade support experience that rivals expensive enterprise tools.
Secure and compliant by design
Your helpdesk data is sensitive. We treat it that way.
GDPR Compliant
Hosted exclusively in Germany. Your data stays in the EU, satisfying the strictest privacy requirements.
Daily Backups
We perform automated daily backups of your database and files. Your history is always safe.
Data Sovereignty
You own your data. Export your database or files at any time. No vendor lock-in, ever.
Dedicated Resources
No noisy neighbors. Your ticketing system runs on dedicated CPU and RAM for consistent performance.
Frequently Asked Questions
Yes. Because you are paying for the underlying server resources (CPU, RAM, Storage), we do not care how many agent accounts you create. Whether you have 2 agents or 100, the hosting price remains the same. The only limitation is the physical power of the server you choose. If your team grows significantly and the server slows down, you can upgrade to a larger plan with one click.
Ready to launch your self hosted ticketing system?
Get started today. Deploy Chatwoot on Opsily and stop paying per-agent fees forever.