The open source ticket system self hosted for smart teams
Stop paying $39 per agent every month. Deploy Chatwoot on your own managed server in 3 minutes. Own your data, fix your costs, and support your customers from one place.
Managed open source ticket system self hosted
Running an open source ticket system self hosted shouldn't require a DevOps degree. We handle the plumbing so you can handle the tickets.
Data stays in Germany
Your customer conversations live on isolated servers in German data centers. We use dedicated databases for every client. This is the simplest way to meet strict GDPR requirements without sacrificing performance or features.
Automated maintenance
We handle the security patches and version updates for your Chatwoot instance. You get the latest omnichannel features without touching a terminal. Our system monitors your server 24/7 to ensure your support desk never goes offline.
Performance by default
Self-hosting often means slow performance on cheap VPS plans. We optimize our infrastructure specifically for heavy Rails applications like Chatwoot. Expect snappy response times for your agents and zero lag for your live chat customers.
Built for teams who need reliability
Why teams switch from Chatwoot Cloud
A side-by-side look at what you pay and what you get.
Pricing based on Chatwoot official cloud tiers as of March 2024.
Why choose an open source ticket system self hosted?
Most support tools treat your data like their product. They lock your customer history behind per-seat paywalls that grow more expensive as your company succeeds. Choosing an open source ticket system self hosted on Opsily reverses this dynamic. You own the infrastructure. You own the database. You own the relationship with your customer.
Break free from per-agent pricing
Traditional SaaS helpdesks like Zendesk or Intercom charge you for every person who logs in. This creates a friction point: do you really want to pay $50/month just so a developer can jump in once a week to answer a technical question? With a self-hosted Chatwoot instance, you can invite your entire company to the support dashboard at no extra cost.
Omnichannel power without the complexity
Chatwoot is not just a 'simple' ticket tool. It is a full omnichannel engine. It connects to your email, WhatsApp, Facebook, Instagram, and Twitter. It provides a beautiful live chat widget for your website. When you host this yourself, you get all these features without the 'Pro' or 'Enterprise' feature gating common in proprietary software.
The privacy advantage
For European businesses, data residency is not a 'nice to have' feature. It is a legal requirement. Proprietary SaaS tools often store data in US-based data centers with limited control over sub-processors. By self-hosting on our German infrastructure, you maintain a clear, audit-ready data trail. Every conversation is stored on a server you control, protected by European privacy laws.
Ready in minutes
Choose Your App
Select an app to get started.
Select your server size
Choose a plan based on your expected ticket volume. We recommend the Medium plan for most teams of 10 to 50 people.
One-click Chatwoot deploy
Select Chatwoot from our app catalog. Our automated system provisions your isolated environment and installs the latest stable version.
Connect your channels
Plug in your support email, social media accounts, and website chat widget. Everything syncs to a single unified dashboard.
Go live
Your team can start answering tickets immediately. Your flat-rate billing starts now: no surprises, no per-user fees.
Full support suite. No compromises.
We provide the production-grade infrastructure Chatwoot needs to run reliably at scale.
Simple, predictable hosting
Pick a server that grows with your company. All plans are hosted in our secure German data centers.
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Secure by design
We take the responsibility of hosting your customer data seriously.
GDPR Compliant
All data stays within Germany. We provide the necessary DPA documentation for your compliance officer.
Isolated Resources
No shared databases. Your Chatwoot instance runs in its own secure container with dedicated resources.
Encrypted Backups
Daily backups are encrypted at rest and stored in a separate physical location for disaster recovery.
Audit Logs
Full audit logs.
Chatwoot Hosting FAQ
The setup process is completely automated. You simply select Chatwoot from our application library and choose your preferred server size. Our system then configures the database, web server, and SSL certificates automatically. Within about 3 minutes, you will receive your login credentials to a fresh, production-ready Chatwoot instance.
Reclaim your support data today
Join the teams moving from expensive SaaS to managed open source hosting. No credit card required to start.