Hosted in Germany • GDPR-ready

Open source customer support software without the maintenance tax.

Stop paying for seats you don't use. Chatwoot gives you Intercom-level power on your own infrastructure. We handle the servers, security, and updates. You own the data.

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26.2K
GitHub Stars
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5.9K
GitHub Forks
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99.9%
Uptime SLA
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3 min
Deploy Time

Why choose managed open source customer support software?

Running your own support stack shouldn't be a second job. Opsily gives you the freedom of open source with the reliability of SaaS.

Zero Per-Seat Costs

Growing teams get punished by traditional SaaS. Adding ten more agents shouldn't double your bill. With Chatwoot on Opsily, you pay for the server, not the headcount. It is predictable, fair, and scales with your success.

Absolute Data Sovereignty

Your customer conversations contain sensitive PII. Don't let a third party own that data. Self-hosting Chatwoot means your database stays in your chosen region. It is the gold standard for GDPR compliance and enterprise security.

Zero Maintenance Burden

We handle the boring stuff. Backups happen daily. Security patches are applied automatically. You get a production-ready environment without needing a DevOps team. Focus on your customers while we focus on the uptime.

The Open Source Advantage

Why open source customer support software is winning

For years, the big SaaS players had a monopoly on quality support tools. They built great software, then they built a wall. That wall is called per-seat pricing. As your team grows, the software you rely on becomes your biggest liability.

Open source changed the math. Chatwoot proved that you can have a beautiful, omnichannel dashboard without the proprietary lock-in. It supports live chat, email, WhatsApp, and social media in a single view.

Ownership matters

When you use a closed SaaS tool, you are renting your customer relationships. If they change their pricing, you pay. If they change their terms, you agree. If they have a data breach, your reputation suffers.

Deploying open source customer support software puts the control back in your hands. You own the code. You own the database. You own the future of your customer success strategy.

The Managed Middle Ground

The only downside to open source used to be the 'do it yourself' factor. Setting up Redis, Postgres, and Sidekiq for Chatwoot takes hours of technical work. Keeping it updated takes even longer.

Opsily provides the managed middle ground. You get the software you want on a platform that just works. No terminal required. No server management. Just professional support tools at a fraction of the legacy SaaS cost.

Stop the seat tax

See how managed Chatwoot stacks up against the legacy giants.

Intercom / Zendesk
Per-agent fees€50 - €150 / mo
Data residency controlLimited
Omnichannel (WhatsApp/Social)Paid add-on
Daily Backups
Source code access
Opsily
Per-agent fees€0
Data residency controlFull (EU/Germany)
Omnichannel (WhatsApp/Social)Included
Daily Backups
Source code access

Based on standard mid-market plans. Opsily pricing is for server hosting regardless of user count.

Included Features

Omnichannel power. No compromises.

Chatwoot isn't a 'lite' alternative. It is a full-featured engagement engine ready for 100+ agents.

Unified Inbox: Chat, Email, WhatsApp, and SMS.
Real-time live chat for your website.
Shared team inboxes with private notes.
Canned responses and automation rules.
Full API and Webhook support.
Mobile apps for iOS and Android.
Contact management (CRM) built-in.
1.9K/yr

Typical savings for a team of 5

Compared to entry-level Intercom plans with similar feature sets. Why pay more for the same result?

Start Saving Today

From zero to live in 3 minutes

We simplified the deployment process so you can focus on answering customers, not configuring servers.

console.opsily.com/deploy
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App
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Region
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Plan
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Domain

Choose Your App

Select an app to get started.

1

Select your plan

Choose the server size that matches your traffic. You can always scale up later.

2

Click Deploy

Our automated system provisions your dedicated Chatwoot instance in our secure German data centers.

3

Connect your channels

Add your website chat widget, connect your email, or link your WhatsApp Business API.

4

Start chatting

Invite your team and start delivering world-class support with no per-user limits.

Flat pricing for growing teams

Choose your server capacity. All plans include automated backups, SSL, and managed updates.

Monthly
Annual

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Security that scales

Your customer data is your most valuable asset. We treat it that way.

GDPR Ready

All data stays within Germany. No US-based data transfers for PII.

Full Encryption

Traffic is encrypted via SSL/TLS. Data at rest is protected by industry standards.

Daily Backups

Encrypted off-site backups ensure your conversation history is always safe.

Uptime SLA

24/7 Monitoring included.

Stop overpaying for support software.

Join the teams moving to managed open source. Get Chatwoot on Opsily today.