Question 1

Can I use custom modules with self hosted Odoo?

Accepted Answer

Yes, this is one of the primary reasons businesses choose to self host. Unlike the Odoo Online standard tier, our managed hosting gives you full access to the file system to upload custom Python modules. You can install 3rd-party apps from the Odoo store or your own proprietary code without any restrictions. We provide SFTP and SSH access to make managing these modules straightforward for your developers. This flexibility is critical for businesses with unique workflows that standard Odoo does not cover.

Question 2

How do I migrate Odoo.sh to self hosted Opsily?

Accepted Answer

Migrating from Odoo.sh or Odoo Online is a standard procedure that usually takes less than an hour. You simply need to export your database and filestore from your current provider as a .zip file. Once you deploy your new Odoo instance on Opsily, you can use the Odoo database manager to upload this backup. All your records, settings, and historical data will be preserved exactly as they were. If you have a large database, our technical team can assist with the transfer to ensure zero data loss.

Question 3

What is the difference between Odoo Enterprise and Odoo Community on Opsily?

Accepted Answer

Opsily allows you to host either the Community or Enterprise editions of Odoo. Odoo Community is free but lacks certain advanced modules like Accounting, Studio, and full Inventory management. Odoo Enterprise requires a license from Odoo SA but includes the full feature set. When you choose managed Odoo hosting with us, you can enter your Enterprise license key directly into the application. We handle the infrastructure regardless of which version you choose, giving you the freedom to switch between them as your needs evolve.

Question 4

Is my data safe and GDPR compliant?

Accepted Answer

Security and sovereignty are core to our Odoo hosting service. Every instance is hosted on dedicated virtual hardware in ISO-certified data centers located in Germany. This ensures that your sensitive business and customer data never leaves the EU, making GDPR compliance much simpler for your legal team. We also include automatic SSL certificates, private firewall configurations, and daily off-site backups as standard. Your database is isolated from other customers, providing a level of security that shared SaaS platforms cannot match.

Question 5

Does self hosted Odoo include the Odoo Studio app?

Accepted Answer

Yes, Odoo Studio is available on self hosted instances if you have a valid Odoo Enterprise license. In the official Odoo cloud, Studio is often gated behind higher pricing tiers or specific plan types. By choosing managed hosting, you can use Studio to customize your views, reports, and workflows without paying an additional 'per-user' premium. This allows you to build the exact ERP environment your team needs while keeping your infrastructure costs predictable and transparent.

Question 6

What are the hardware requirements for self hosted Odoo?

Accepted Answer

The hardware you need depends on your user count and the volume of transactions you process. For a small team of 5-10 users, our Small or Medium plans are typically sufficient to keep the interface snappy. Larger organizations or those with heavy API usage should look at our Large or Unlimited plans which offer more dedicated RAM and CPU cores. Odoo is a memory-intensive application, so we optimize our PostgreSQL databases to run efficiently on the allocated hardware. You can always start with a smaller plan and upgrade instantly as your company scales.

Question 7

How do updates work for managed Odoo hosting?

Accepted Answer

We manage the underlying OS, security patches, and PostgreSQL maintenance for you automatically. For Odoo application updates, we give you the control to decide when to move to a newer version. Minor point releases can be updated through our dashboard, while major version upgrades (e.g., Odoo 17 to Odoo 18) are best handled after testing your custom modules for compatibility. This prevents the 'forced updates' seen on SaaS platforms that can sometimes break custom business logic or external integrations. Our team is available to help plan these transitions safely.

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