Question 1

Where is my CRM data actually stored?

Accepted Answer

Your data is stored on dedicated, high-performance NVMe storage in our Frankfurt, Germany data center. Unlike many SaaS providers that use a multi-tenant architecture where your data is mixed with others, your Opsily instance is isolated. This provides a higher level of security and ensures that you are compliant with strict data residency requirements, including GDPR. You have full ownership of the data; we simply provide the managed infrastructure to run it securely and reliably.

Question 2

How are software updates for Twenty CRM handled?

Accepted Answer

We make the update process simple and safe. When a new version of Twenty CRM is released, you will see a notification in your Opsily dashboard. You can trigger the update with a single click. Before any major update, we recommend taking a manual snapshot of your instance, which you can also do directly from the dashboard. Our system pulls the latest official Docker images and restarts your services with the new version, ensuring you have access to the latest features and security patches without manual CLI work.

Question 3

Does Twenty CRM support integration with my existing tools?

Accepted Answer

Absolutely. Twenty CRM is built for the modern ecosystem and features a comprehensive GraphQL API. This allows you to connect it to thousands of other tools via automation platforms like n8n or Zapier. Whether you need to sync contacts with your newsletter tool or trigger Slack notifications when a deal closes, the integration possibilities are extensive. Because it is open source, you also have the option to build deep, native integrations directly into the codebase if your workflow requires something truly bespoke.

Question 4

What happens if I want to stop using Opsily?

Accepted Answer

We believe in earning your business every month, not locking you in with proprietary data formats. If you ever decide to leave Opsily, you can export your entire PostgreSQL database and all your configuration files at any time. Since Twenty CRM is open source, you can take that data and run it on your own hardware, another cloud provider, or even a local server. You own the software license and you own the data. There are no exit fees and no hurdles to taking your business elsewhere.

Open Source Salesforce Alternative

Why Opsily for Twenty CRM?

GDPR-Compliant Hosting

Instant Deployment

One-Click Updates

Built for teams who need reliability

Frequently Asked Questions