Question 1

How do I migrate from self-hosted Open WebUI to Opsily?

Accepted Answer

If you're running Open WebUI on your own VPS, migration is straightforward. Export your chat history and config from your self-hosted instance (Settings > Export). We deploy a fresh Open WebUI on Opsily. You import your data. Zero loss, minimal downtime. Alternatively, point your new Opsily instance at the same Ollama or API backend you were already using, and your team picks up where they left off. We can handle the entire migration for you—just ask support.

Question 2

What's the real total cost of ownership compared to self-hosting?

Accepted Answer

Self-hosting on a cheap VPS looks like €20/month, but you're paying hidden labor costs: 15-30 hours per year for updates and maintenance alone (€750-1,500 at typical developer rates), plus monitoring, backups, and emergency troubleshooting. Total: €1,250-2,900/year in labor on top of server fees. Opsily's managed pricing includes all of that—updates, monitoring, backups, SSL, EU compliance—in one flat monthly fee. For most teams, that breakeven is month 2-3. By year two, you've saved €5,000-15,000.

Question 3

Can I use Opsily's Open WebUI with local Ollama models?

Accepted Answer

Yes. If you're running Ollama on the same Opsily instance as Open WebUI, they run together—no extra networking overhead. Open WebUI connects to Ollama via localhost, pulls any models you've downloaded (Llama, Mistral, Qwen, etc.), and you get local inference with zero API calls or per-token costs. You can also mix local models with OpenAI, Anthropic, Groq, or any OpenAI-compatible endpoint in the same conversation. Complete flexibility.

Question 4

Is my data secure on Opsily's infrastructure?

Accepted Answer

Your Open WebUI instance runs in ISO 27001-certified German data centers. We encrypt data at rest and in transit. Daily automated backups are encrypted separately. You own your data completely—we can't read your chat history or access your uploaded documents. If you need to leave, export everything. If you're in a regulated industry (finance, healthcare, law), the EU data residency and GDPR compliance eliminate vendor lock-in risk and regulatory violations.

Question 5

How often does Opsily update Open WebUI?

Accepted Answer

Open WebUI releases updates every 2-4 weeks. We deploy security patches and major version updates as they come out. You never have to touch a server, run a migration script, or worry about breaking changes. The update happens transparently in the background. If you need to stay on a specific version for compatibility reasons, let us know and we'll freeze it—you'll just miss out on new features until you're ready.

Question 6

Do you support white-labeling or custom branding?

Accepted Answer

Open WebUI's license (as of version 0.6.6) includes a branding clause: you can't remove the 'Open WebUI' branding unless you have fewer than 50 active end users per month or you purchase an enterprise license from the Open WebUI project. For white-labeling in production (hiding the Open WebUI name), you'll need an enterprise license, which you can purchase separately. We can guide you through the licensing process.

Question 7

What LLM backends can I connect to Open WebUI on Opsily?

Accepted Answer

You can use any LLM that has an API or runs locally. Locally: Ollama, LM Studio, vLLM. APIs: OpenAI, Anthropic Claude, Google Gemini, Mistral, DeepSeek, Groq, OpenRouter, custom self-hosted vLLM or Ollama. You can also mix multiple backends in one workspace—chat with Mistral for coding, Claude for writing, a local 7B model for privacy-critical queries. Full flexibility, zero lock-in.

Question 8

Why choose Opsily's Open WebUI cloud over Hostinger or other managed providers?

Accepted Answer

Hostinger's pricing looks cheap (€5.99/mo), but it's a one-click VPS, not a managed service. You still handle updates, monitoring, and backups—just with a slicker interface. Renewal prices jump 100%. Opsily is fully managed: we own the updates, monitoring, backups, and EU data residency. One flat price, no renewal shock. Plus, we're built for privacy-first teams—GDPR compliance and EU data centers come standard, not as add-ons.

Question 9

Can I run RAG (Retrieval Augmented Generation) on Opsily's Open WebUI?

Accepted Answer

Yes. Open WebUI has built-in RAG: upload PDFs, DOCX, TXT files. Open WebUI chunks them, embeds them via a local or remote embedding model, and stores them in one of 9 vector databases (ChromaDB, PGVector, Milvus, Qdrant, etc.). When you chat, Open WebUI retrieves relevant documents and injects them into the prompt. Works great with local Ollama for both the LLM and embedding model—zero API costs, full data privacy.

Question 10

What if I need to cancel or export my data?

Accepted Answer

You own your data completely. Export at any time: chat history, model configurations, RAG documents, user data, everything. Cancellation is instant—no lock-in period. If you need to export and we can't automate it, support will do it for you manually. You can migrate to self-hosted Open WebUI or any other platform without losing anything. Zero friction exit.

Open WebUI cloud hosting. No setup headaches.

Why Opsily for Open WebUI cloud hosting?

No maintenance overhead

Your data stays in the EU

Same Open WebUI, zero compromises

Built for teams who need reliability

DIY Open WebUI: The hidden cost of 'free'

Competitor managed hosting: Cheap sticker price, expensive renewal

Opsily managed Open WebUI: Flat price, no surprises

Get started in minutes

Pick your plan

We deploy Open WebUI

Connect your LLM backend

Your team is live

Transparent pricing. No tiers locked behind features.

Trust & compliance built in

GDPR Compliant

Automatic daily backups

EU data residency

Zero vendor lock-in

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