Question 1

What's the difference between Odoo Community and Enterprise licensing?

Accepted Answer

Odoo Community is free and open-source (LGPLv3 license). You can modify, share, and redistribute the code as long as derivatives stay open-source. No per-user fees, no Odoo Studio, no professional support, and you manage your own servers.

Odoo Enterprise is proprietary. You pay €24.90 to €44.90 per user per month. You get all 200+ apps, Odoo Studio (no-code customization), external API access, multi-company databases, automatic daily backups, eLearning, and 24/5 support. Enterprise supports hosting on Odoo Online (SaaS), Odoo.sh (PaaS), or on-premise (your servers or a managed host).

Community scales with DevOps cost and your team's time. Enterprise scales with user count but includes support and automation built in.

Question 2

Why can't I run custom code on Odoo Online?

Accepted Answer

Odoo Online is a shared SaaS platform hosted by Odoo. Each customer runs in an isolated multi-tenant database on Odoo's infrastructure. Custom code (Python modules, custom XML configurations) would allow one tenant to interfere with others: a security and stability risk.

Odoo Online restricts you to Odoo Studio (visual app builder) and the standard app store. If you need Python-level customization, you must upgrade to the Custom plan (€44.90/user/mo) and either move to Odoo.sh (PaaS, per-worker cost) or on-premise hosting like Opsily.

Managed EU hosting (Opsily) gives you Enterprise licensing with full custom code support, without the per-worker scaling costs of Odoo.sh.

Question 3

What is the Odoo enterprise pricing difference between Opsily, Odoo.sh, and Odoo Online?

Accepted Answer

Odoo Online Standard plan: €24.90/user/month. No custom code.

Odoo.sh Custom plan: €44.90/user/month + €0.5-2/hour per worker. A team of 50 users might run 2-3 workers, adding €730-1,095/month to the base cost. Scales with team size.

Opsily managed hosting: Flat monthly fee per server size (Small, Medium, Large, Unlimited). Includes Enterprise Odoo license, EU data residency, daily backups, 24/5 support, and unlimited custom modules. No per-user or per-worker scaling. For a team of 50-100 users, Opsily is typically 20-40% cheaper than Odoo.sh and includes legal compliance (GDPR DPA, EU data center) at no extra cost.

Question 4

Can I migrate from Odoo Online to Opsily's managed hosting?

Accepted Answer

Yes. Opsily handles free migration from Odoo Online, Odoo.sh, or self-hosted Odoo. Your license changes from Standard (Odoo Online) to Custom (Enterprise on-premise), enabling full custom code support.

The migration process includes exporting your Odoo Online database, importing it into your Opsily server, verifying all apps and data, and testing custom modules in a staging environment before go-live. No downtime required; Opsily can run both systems in parallel during cutover.

One note: Odoo Online databases are typically smaller (SaaS limit storage). Migrating to on-premise hosting removes the multi-tenant isolation, so you own the full database size. No surprise costs; Opsily's pricing covers any database size within your plan tier.

Question 5

Is Opsily's managed Odoo GDPR compliant?

Accepted Answer

Yes. We run Odoo on ISO 27001-certified German data centers with full DSGVO compliance. Your data stays under European jurisdiction. We provide documentation for your compliance audits and include data processing agreements (DPA) with every plan—no negotiation required.

Question 6

Do I pay per-user, per-worker, or a flat rate on Opsily?

Accepted Answer

Flat monthly rate per server tier (Small, Medium, Large, Unlimited). No per-user or per-worker overage.

Unlike Odoo Online (per-user) and Odoo.sh (per-user + per-worker), Opsily's fixed pricing means your bill stays the same whether you have 10 users or 200. You choose the server tier based on your expected workload (CPU, memory, storage), not head count.

For most mid-market teams (50-250 people), this results in 20-40% savings vs. Odoo.sh and eliminates surprise scaling bills. Add team members whenever you need, no license cost increase.

Question 7

What happens if my Odoo version falls out of support?

Accepted Answer

Odoo supports the current version and three previous releases. Once your version is four releases old, Odoo charges a 25% premium on your Enterprise license cost if you remain on that version.

Example: If you run Odoo 14 (released 2021) and Odoo 18 is current, you owe 125% of your normal license fee for version 14 support.

With Opsily managed hosting, automatic upgrades are included and coordinated with your team. You avoid the penalty by staying current. The infrastructure cost stays flat, no upgrade fees beyond your monthly hosting bill.

Question 8

Can I export my data and switch hosting providers later?

Accepted Answer

Yes. Your Odoo database is yours. Opsily provides standard Odoo database export tools, no proprietary format or licensing restrictions prevent you from moving to another provider.

Your custom modules are yours (you own the code). Third-party Odoo apps you installed are also portable per their respective licenses.

Odoo Online and Odoo.sh integrate more tightly with Odoo's infrastructure, making exports more cumbersome. Opsily's managed hosting is designed to eliminate lock-in: use us because we deliver value, not because moving away is painful. If you switch, you keep your Enterprise license, your data, and all your customizations.

Odoo Licensing Explained: Choose the Edition and Hosting That Fits

Odoo's Two Licensing Paths

Community Edition (LGPLv3 Open-Source)

Enterprise Edition (Proprietary License)

Version lock-in penalty in Odoo licensing

Odoo Hosting: License and Cost Comparison

Why Choose Opsily for Odoo Enterprise Licensing

EU Data Residency, No Cloud Risk

Enterprise License Included

No Vendor Lock-in

Built for teams who need reliability

From Odoo Online to Managed Hosting in Four Steps

Pick your server size

We migrate your data

Deploy custom modules

Go live on EU infrastructure

Transparent Odoo Hosting Pricing

Enterprise-Grade Security and Compliance

GDPR Compliant

German Data Centers

Daily Encrypted Backups

Automatic Security Updates

No US Cloud Dependency

Odoo Licensing & Managed Hosting FAQs

Run Odoo Enterprise Without the Lock-in