Mattermost Cloud: Compare the Cost of Team Chat
Official Mattermost Cloud, self-hosted deployment, and managed hosting options laid bare. See why teams choose Opsily over per-user SaaS pricing.
Mattermost Cloud: The Basics
Mattermost is an open-source team chat platform built for privacy and control. If Slack's pricing feels like a per-user subscription trap, or you need to host data in your own region for compliance, Mattermost gives you that option.
Mattermost Cloud is the official SaaS offering from Mattermost Inc. It runs on AWS infrastructure and comes in two flavors:
Cloud Shared: Multi-tenant SaaS. You share infrastructure with other teams. Entry-level, cost-effective.
Cloud Dedicated: Single-tenant Kubernetes cluster. Your data, isolated from others. Customizable, scales to your needs. Requires sales contact; no public pricing.
What Mattermost Does
Mattermost powers DevOps command centers, incident response workflows, and teams in regulated industries (defense, finance, healthcare). Think of it as a self-hosted Slack alternative that you control.
Key use cases:
- DevOps teams: Real-time incident response with Jira, GitHub, PagerDuty integrations.
- Incident response: Pre-built playbooks, timeline coordination, post-mortems.
- Regulated orgs: HIPAA, GDPR, FedRAMP-capable. Deploy in your own data center or private cloud.
- Large teams: No message history deletion, unlimited users on one server.
The Catch: Per-User Pricing
Mattermost Cloud's Professional tier starts at $10 per user per month with an 11-user minimum. For a team of 50, that is $500 per month. For 200 users, you are paying $2,000 monthly just for chat.
With self-hosted Mattermost, you own the infrastructure cost (server, database, backups) but no per-user fee. A single $50-100/month server can support thousands of users. The trade-off: you manage upgrades, security patches, and backups yourself.
Official Mattermost Cloud pricing: Professional tier
Minimum 11 users = $110/month baseline. Plus Enterprise or Enterprise Advanced tiers at custom quotes.
Compare all optionsWhy Opsily for Managed Mattermost
Skip the DIY complexity. Get the benefits of self-hosting ownership without the ops burden.
Mattermost Cloud: Flat pricing, unlimited users
Pay once for your server, support unlimited users on a single instance. No cliff when you hire. Budget predictably instead of watching SaaS costs climb with headcount. Opsily's pricing is simple: pick a server size, get everything included.
Automated backups and patches
Daily encrypted backups. Security updates pushed automatically. Zero downtime deployments. You focus on work; Opsily handles the infrastructure. No waking up at 3am for manual updates.
Your data, your region
Deploy to German GDPR-certified data centers or any region you need. Full control over where messages live. Not locked into AWS (official Cloud's infrastructure). Compliance teams sleep better when data stays where it belongs.
Built for teams who need reliability
Everything Included
No tiers, no gotchas. Every Opsily-hosted Mattermost server gets the full stack out of the box.
See pricing →Deploy in Three Steps
From signup to live team chat in under an hour.
Pick a server size based on team headcount. No credit card required to start.
We provision your Mattermost server in your chosen data center. Pre-configured with SSL, backups, and monitoring. Ready in 3-10 minutes.
Create accounts, invite teammates via email, integrate with your tools (Jira, GitHub, PagerDuty). Your data is yours from day one.
Pick a server size based on team headcount. No credit card required to start.
We provision your Mattermost server in your chosen data center. Pre-configured with SSL, backups, and monitoring. Ready in 3-10 minutes.
Create accounts, invite teammates via email, integrate with your tools (Jira, GitHub, PagerDuty). Your data is yours from day one.
Create account and choose your plan
Pick a server size based on team headcount. No credit card required to start.
Opsily deploys your instance
We provision your Mattermost server in your chosen data center. Pre-configured with SSL, backups, and monitoring. Ready in 3-10 minutes.
Invite your team and start chatting
Create accounts, invite teammates via email, integrate with your tools (Jira, GitHub, PagerDuty). Your data is yours from day one.
Trust & Security
Your Mattermost instance is built on proven, hardened infrastructure.
GDPR Compliant
EU data residency in Germany. No cross-border data transfers without consent.
Daily Backups
Encrypted 30-day backup retention. Point-in-time recovery available. Disaster recovery tests run quarterly.
99.9% SLA
Uptime guarantee across managed infrastructure. Auto-failover and multi-region redundancy options available.
Frequently Asked Questions
Mattermost Cloud is the official SaaS offering from Mattermost Inc., running on AWS with no infrastructure management on your side. You pay $10 per user per month (Professional tier) and get automatic updates and support from Mattermost Inc. Self-hosted Mattermost is the same software running on your own servers or a provider's infrastructure, with you responsible for backups, updates, and patches. The trade-off: Cloud offers convenience but locks you into per-user pricing; self-hosted gives you unlimited users for one flat server cost but requires operational overhead.
Stop Paying per User for Chat
Opsily's managed Mattermost costs a fraction of official SaaS. No vendor lock-in. No per-user billing cliffs.