Mattermost as a Service: Choose Managed Hosting Over DIY
Skip the infrastructure headaches. Get a fully managed Mattermost instance with daily backups, automatic updates, and GDPR-compliant German data centers. One flat price per month. No per-user fees.
What is Mattermost as a Service?
Mattermost is available in three ways. You pick the one that matches your team and your tolerance for infrastructure work.
Self-Hosted Mattermost
You run it on your own servers. Full data ownership. Full responsibility. You provision the Linux server, configure PostgreSQL, set up SSL, handle daily backups, apply security patches, monitor disk space, and respond to 3 a.m. alerts when the database fills up. The software is free, but the ops bill is not: expect €80-150/month for cloud infrastructure, plus €200-400/month in labor costs (4-8 hours/month at typical rates). Total: €300-600/month after accounting for your time. Best if you have a dedicated DevOps engineer and data sovereignty is a regulatory requirement.
Mattermost Cloud (Official SaaS)
The vendor runs it for you. Runs on AWS with Elasticsearch for enterprise search. Includes SOC 2 Type 2 compliance. But it requires annual contracts, a 100-user minimum on dedicated tiers, and custom enterprise pricing. You'll need a sales call to see a number. Built for 500+ user organizations with dedicated budget and risk tolerance for vendor lock-in.
Managed Hosting (Third-Party)
Someone else handles the infrastructure. You focus on your team. Flat rates, usually €30-100/month depending on scale. You get automated daily backups, security patches applied without your input, SSL certificates with automatic renewal, monitoring, and compliance documentation. No seat limits, no hidden overage charges. You own the data; they own the ops. Best for mid-market teams (50-500 users) who want simplicity and predictability.
Opsily is the managed hosting option: fully managed Mattermost instances in German ISO 27001-certified data centers, GDPR compliant, month-to-month billing, no seat minimums.
Why Choose Opsily for Mattermost as a Service
Enterprise-grade infrastructure without the complexity.
Flat Monthly Price
No per-user billing. No seat limits. No overage charges. One price covers unlimited team members, channels, and messages. You know your cost on day one and it never changes as your team grows. Contrast this with official Mattermost Cloud or Slack, where doubling your team doubles your bill.
EU Data, Full Compliance
Your data stays in German ISO 27001-certified data centers. GDPR-compliant by design. Signed Data Processing Agreements on every account. Audit logs included in every plan. No surprise compliance work, no data transfers across borders, no compliance theater.
Hands-Off Operations
We handle daily encrypted backups. Security updates are applied automatically within 48 hours of release. Your instance is monitored 24/7. You log in and use Mattermost. That's it. No DevOps team required, no 3 a.m. alerts, no infrastructure maintenance.
Built for teams who need reliability
Self-Hosted vs Managed: What You Actually Pay
Self-Hosted Reality: The free software is a trap. Here's what it costs to run Mattermost yourself in production:
- Cloud infrastructure: PostgreSQL database on a managed RDS (€80-150/mo) or a dedicated Postgres server (€100-200/mo). Linux VM for the app (€40-80/mo). Storage and bandwidth (€20-40/mo). Subtotal: €150-350/month for raw infrastructure.
- Labor: Installation and initial setup (10-20 hours, one-time). Ongoing: backups and disaster recovery testing (2-3 hours/month), security patches (1-2 hours/month), scaling and tuning (2-4 hours/month as you grow), incident response (unpredictable but budget 2-4 hours/month). Annual: at least 36-60 hours. At €50/hour (mid-market rate), that's €1,800-3,000/year or €150-250/month. Total: €300-600/month.
- Compliance overhead (if GDPR applies): Data Processing Agreement with your provider, audit preparation, access logs review. Not a direct cost, but 5-10 hours of effort per year (legal + technical). €250-500/year in time.
Self-hosted total: €350-650/month after you account for your own labor.
Mattermost Cloud (Official): Custom pricing starting at €500-1,000+/month for 100 users, with annual contracts and vendor lock-in.
Opsily Managed Hosting: See pricing below. Flat rate, no per-user fees, no contracts, includes everything (backups, updates, compliance, support).
Getting Started with Opsily
From signup to running Mattermost in 4 steps.
Sign up and choose your Mattermost plan. No credit card required for the free trial.
If you're coming from self-hosted Mattermost, we run the migration for you (or you can do it yourself in 30 minutes using our guide). Coming from Slack? We handle the export and import. Starting fresh? Set up team branding and invite your first user.
Connect Jira, GitHub, Slack (API bridge), Zapier, or 700+ other tools. Our integration library has pre-built connectors for most tools; custom webhooks for anything else.
Sign up and choose your Mattermost plan. No credit card required for the free trial.
If you're coming from self-hosted Mattermost, we run the migration for you (or you can do it yourself in 30 minutes using our guide). Coming from Slack? We handle the export and import. Starting fresh? Set up team branding and invite your first user.
Connect Jira, GitHub, Slack (API bridge), Zapier, or 700+ other tools. Our integration library has pre-built connectors for most tools; custom webhooks for anything else.
Create Your Account
Sign up and choose your Mattermost plan. No credit card required for the free trial.
Migrate or Configure
If you're coming from self-hosted Mattermost, we run the migration for you (or you can do it yourself in 30 minutes using our guide). Coming from Slack? We handle the export and import. Starting fresh? Set up team branding and invite your first user.
Set Up Integrations
Connect Jira, GitHub, Slack (API bridge), Zapier, or 700+ other tools. Our integration library has pre-built connectors for most tools; custom webhooks for anything else.
We Keep It Running
Daily encrypted backups. Automatic security patches. 24/7 monitoring. You focus on collaboration; we focus on infrastructure.
Everything Included in Your Plan
No hidden tiers. No feature gatekeeping. Every Opsily plan includes the full Mattermost feature set.
Trust & Compliance Built In
Your data is safe, compliant, and in control.
GDPR Compliant
GDPR Data Processing Agreement signed with every account. Audit logs included. No surprise compliance work. Your data never leaves the EU.
Daily Encrypted Backups
Automated backups every 24 hours, encrypted at rest and in transit. Point-in-time recovery available for 30 days. Restore in minutes if needed.
99.9% Uptime SLA
We guarantee your Mattermost instance stays up. If we miss the SLA, you get service credits. Monitored 24/7 with automated failover.
EU Data Residency
Every instance runs in Frankfurt, Germany. No cross-border data flows. No US cloud vendors. Full control over your data location.
Simple, Transparent Pricing
One price per month. All plans include daily backups, automatic updates, 24/7 monitoring, and GDPR compliance. No per-user fees. No seat limits. No surprise bills.
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Frequently Asked Questions
Answers to the questions we hear most about managed Mattermost hosting.
Self-hosted means you run the infrastructure and bear all the ops burden: provisioning, patching, backups, scaling, compliance work. Opsily runs everything automatically. You get daily encrypted backups, automatic security patches applied within 48 hours, SSL certificate renewal, GDPR DPA, and 24/7 monitoring. You log in and use Mattermost. The total cost of self-hosted (infrastructure + your labor) is typically €300-600/month; Opsily's flat-rate managed hosting is simpler and often cheaper after you account for your time.
Ready to simplify your Mattermost ops?
Start your Mattermost instance on Opsily today. No credit card required for the free trial. Migrate from self-hosted, Slack, or start fresh.