Question 1

What is LimeSurvey and who should use it?

Accepted Answer

LimeSurvey is a free, open-source online survey platform used by 60K+ companies, universities, and public sector organizations to collect customer feedback, run NPS studies, conduct market research, and administer employee surveys. It's designed for anyone who needs professional surveys without the per-response fees of proprietary tools like Typeform or SurveyMonkey. With 1.5M+ users globally and 260M+ questions answered, LimeSurvey is trusted by organizations ranging from startups to Fortune 500 companies.

Question 2

How does LimeSurvey pricing compare to Typeform and SurveyMonkey?

Accepted Answer

Typeform charges $39–$349 per month depending on features and user count. SurveyMonkey charges per-response fees and hides pricing behind signup. Qualtrics is enterprise-only with custom pricing. LimeSurvey has no per-response costs. With Opsily managed hosting, you pay one fixed monthly fee for unlimited surveys, questions, and responses. A team of 3 collecting 10K responses/month saves roughly €1,560/year compared to Typeform's Business plan.

Question 3

Is LimeSurvey GDPR compliant and can I host in the EU?

Accepted Answer

Yes. LimeSurvey is Hamburg, Germany-based and built with GDPR compliance as core infrastructure. When you host with Opsily, you choose from 7 data residency options including Germany, Netherlands, and Ireland—ensuring your survey data stays where your regulations require it. LimeSurvey includes 2048-bit SSL encryption, data anonymization controls, and automatic backups. This is why 75+ public sector organizations and 250+ universities already rely on LimeSurvey for research and compliance-sensitive surveys.

Question 4

Can I export my data and switch hosting providers later?

Accepted Answer

Absolutely. LimeSurvey is open-source under GPL v2.0 license. You can export all survey data to CSV or integrate via REST API at any time. If you outgrow Opsily's managed hosting, you can migrate to another provider, self-host, or use a different survey platform entirely. There is no vendor lock-in because LimeSurvey is not owned by a SaaS company.

Question 5

What question types and customization options does LimeSurvey support?

Accepted Answer

LimeSurvey offers 30+ question types including multiple choice, ranking, matrix, slider, video upload, file upload, and even payment collection. You get 800+ pre-built templates across categories like customer feedback, HR, healthcare, and education. Customize surveys with your branding (fonts, colors, logos), add custom CSS and JavaScript, set up skip logic and conditional branching, and generate QR codes for offline distribution. All plans support full API access for custom integrations.

Question 6

Is LimeSurvey difficult to set up if I have never used it before?

Accepted Answer

No. LimeSurvey is designed for non-technical users. The interface is intuitive: pick a template or start blank, add questions by drag-and-drop, configure logic if needed, then distribute. Most surveys go live in under 10 minutes. Opsily handles all infrastructure, updates, backups, and security so you don't need to manage servers. If you need help, our support team can assist with setup, customization, or best practices.

Question 7

What integrations does LimeSurvey have with other tools?

Accepted Answer

LimeSurvey integrates via REST API, RemoteControl API (JSON-RPC), webhooks, SAML, and LDAP. You can trigger actions in n8n automation, feed survey data to Nextcloud storage, sync results to Odoo CRM, or post updates to Mattermost channels. The plugin system also allows custom extensions. If a standard integration doesn't exist, the REST API gives you full flexibility to build one.

Question 8

Do I pay more if my survey volume grows beyond my plan?

Accepted Answer

No. LimeSurvey's unlimited responses mean your plan covers any volume. Whether you collect 100 responses or 100K, your monthly cost stays the same. This is a major difference from Typeform, SurveyMonkey, and Qualtrics, which force you to upgrade plans as you hit response thresholds. With Opsily, you never pay overage fees or surprise charges for scale.

LimeSurvey Tool: Unlimited Surveys with Full Data Control

Why Choose Opsily for Managed LimeSurvey?

EU Data Compliance by Default

No Vendor Lock-In, Real Savings

Full Customization Freedom

Built for teams who need reliability

How LimeSurvey Works

Choose Your App

Create from templates or scratch

Distribute via link, QR code, or email

Analyze with built-in statistics

Own your data forever

Frequently Asked Questions

Ready to Launch Your Surveys?