Customer Support Software: Open Source & Managed.
Stop paying $55 per agent every month. Deploy Chatwoot on your own private infrastructure in minutes. All the omnichannel power of Zendesk without the SaaS seat tax.
Why choose customer support software that is open source?
Your customer data is your most valuable asset. Legacy SaaS vendors like Zendesk or Intercom lock that data into their proprietary clouds. They charge you more as your team grows. They add hidden fees for AI features. They make it hard to leave.
Open source changes the dynamic. When you use Chatwoot, you own the code and the database. You can host it where you want. You can customize the UI. You can scale your team from 5 to 50 agents without your software bill increasing by 10x.
Omnichannel without the overhead
Chatwoot centralizes every conversation. It connects to your email, website live chat, WhatsApp, Facebook, Instagram, and SMS. Your agents work in one dashboard. They don't have to toggle between tabs. You get a unified view of the customer journey without the per-channel upcharge common in closed-source platforms.
Privacy as a competitive advantage
If you operate in the EU, data residency is not optional. Managed open source hosting allows you to place your support stack on German servers. You ensure customer conversations never leave your jurisdiction. This is the simplest path to GDPR compliance for high-growth startups and established ops teams alike.
The Best Customer Support Software Open Source Hosting.
We handle the server for your customer support software open source stack. No maintenance, no surprises.
Flat monthly pricing
We do not charge per agent. Whether you have 3 users or 30, your hosting cost stays the same. Predictable billing for growing teams.
Sovereign data control
Your instance is private. Your data lives on dedicated infrastructure in Germany. We provide the security of self-hosting with the ease of SaaS.
Automated maintenance
Updates, backups, and security patches happen in the background. Your team always has the latest Chatwoot features without touching a terminal.
Built for teams who need reliability
Opsily + Chatwoot vs. Zendesk Suite
See how open source compares to the industry standard.
Zendesk pricing based on Suite Team annual billing ($55/agent/month). Chatwoot is free; Opsily hosting starts at €30.
Your support stack is 3 minutes away
Simple deployment. No configuration files required.
Choose Your App
Select an app to get started.
Select Chatwoot
Choose Chatwoot from our curated catalog of open source applications.
Pick your server size
Start with a Small instance for light traffic or scale up for high-volume support.
One-click deploy
Our automated engine provisions your private instance and configures SSL.
Connect your channels
Add your email, WhatsApp, and social accounts to start helping customers.
Saved per year for a team of 5 agents.
Switching from Zendesk Suite Team to managed Chatwoot eliminates per-seat licensing. That is capital you can reinvest into your product, not your vendor.
Start Saving NowSimple, Transparent Pricing
Choose the server that fits your team. All plans include managed updates and German hosting.
Loading pricing...
Questions about customer support software open source?
Everything you need to know about switching to managed Chatwoot.
Yes, Chatwoot offers a comparable feature set for most support teams. It includes a unified inbox for email, live chat, and social media. You get professional features like canned responses, private notes, and team collaboration. The primary difference is the pricing model: Chatwoot is open source and does not charge per agent, whereas Zendesk starts at $55 per agent for their Suite Team plan.
Ready to stop paying the seat tax?
Join the growing number of teams moving to open source support. Deploy Chatwoot in 3 minutes.