Hosted Twenty CRM: The Cost Comparison You Need
DIY self-hosting looks cheap until you add up the server bills, backups, patching, and your own labor. Here's what hosted Twenty CRM actually costs: side-by-side.
DIY Self-Hosted: The Hidden Cost
You find Twenty CRM's GitHub repo and think: free software, minimal server cost, problem solved.
The math looks like this:
- VPS: $10-40/month ($120-480/year) for a basic server on DigitalOcean, Hetzner, or AWS.
- Your ops time: Backups, patching, monitoring, debugging deployment issues. Call it 20-30 percent of one engineer's time. That's roughly $300-500/month for a $80K salary.
- Real total: $310-540/month, or $3,720-6,480/year.
Most teams don't account for that labor cost. They think Twenty is free. Then they're six months in, dealing with a database corruption, and realizing what self-hosting actually costs.
Official Twenty Cloud: Per-User Scaling
Twenty Cloud is the official SaaS option:
- Pro plan: $9/user/month (annual billing) or $12/month (monthly).
- Organization plan: $19/user/month, with SSO and row-level permissions.
- For 10 users: $1,080-2,280/year depending on plan and billing frequency.
- For 50 users: $5,400-11,400/year. The cost per user stays flat, but headcount scales the bill.
This model makes sense for small teams. But if your team grows to 30-50 people, per-user pricing becomes expensive fast.
Hosted Twenty CRM: Flat-Rate Managed Hosting
Managed hosting gives you the benefits of self-hosting (GDPR compliance, data ownership, no per-user lock-in) without the ops labor:
- Starter instance: Around $100-120/month ($1,200-1,440/year). Enough for 20-30 users.
- Mid-tier instance: Around $160-180/month ($1,920-2,160/year). Scales to 100+ users.
- Enterprise instance: $220-330/month ($2,640-3,960/year). Unlimited users, heavy customization.
- What's included: Automated daily backups, CVE patching, 24/7 monitoring, uptime SLA, GDPR-compliant data centers.
No per-user fees. No ops toil. No hiring an engineer to manage your CRM infrastructure.
The Real Comparison
For a team of 10 users over 3 years:
- DIY self-hosted: $11,160-19,440 (server + your engineering time). Plus the risk of data loss if backups fail.
- Twenty Cloud Pro: $3,240 (30 months at $9/user/month, conservatively). Cheapest option for small teams.
- Hosted Twenty CRM: $3,600-4,320 (flat $100-120/month). Similar cost to Twenty Cloud, but no per-user scaling, unlimited customization, full data sovereignty.
For a team of 30 users over 3 years:
- DIY self-hosted: $11,160-19,440 (same as above; cost doesn't scale with headcount).
- Twenty Cloud Pro: $9,720 (30 months at $9/user/month). Now more expensive than hosted.
- Hosted Twenty CRM: $3,600-4,320 (still the same flat rate). Clear winner.
The break-even point is around 15-20 users. Once you cross that, hosted CRM costs less than Twenty Cloud. And it costs less than the ops labor of DIY from day one.
Why Hosted Twenty CRM Wins
No per-user fees. No DevOps tax. No vendor lock-in.
Flat-rate pricing that doesn't scale with headcount
Pay one price per month, regardless of how many team members use Twenty CRM. Twenty Cloud charges per user. Hosted Twenty CRM charges per instance. Grow to 50 people and your bill stays the same. Scale to 500 people on Salesforce and you're paying $75K/month.
GDPR compliance and EU data residency built-in
Your data stays in ISO 27001-certified data centers in Germany and the EU. No cross-border data transfer to US clouds. No compliance gymnastics. If you're regulated (healthcare, finance, EU-based), this matters.
No ops labor, no on-call engineers
Backups, patching, monitoring, uptime SLAs. All managed. You don't wake up to a database error at 2 AM. Your team focuses on selling, not firefighting infrastructure.
Built for teams who need reliability
Get Started with Hosted Twenty CRM
From zero to live CRM in minutes.
Pick the server that fits your team size. Start small, scale up anytime. No lock-in.
We provision your instance, configure backups, and set up monitoring. You get a live CRM URL and admin credentials within 24 hours.
Add users, import contacts, connect email and integrations. Twenty CRM's GraphQL API and webhooks let you build workflows without coding.
Pick the server that fits your team size. Start small, scale up anytime. No lock-in.
We provision your instance, configure backups, and set up monitoring. You get a live CRM URL and admin credentials within 24 hours.
Add users, import contacts, connect email and integrations. Twenty CRM's GraphQL API and webhooks let you build workflows without coding.
Choose your instance size
Pick the server that fits your team size. Start small, scale up anytime. No lock-in.
Deploy instantly
We provision your instance, configure backups, and set up monitoring. You get a live CRM URL and admin credentials within 24 hours.
Invite your team
Add users, import contacts, connect email and integrations. Twenty CRM's GraphQL API and webhooks let you build workflows without coding.
Own your data
Export anytime. Fork the code. Move to another host. You own the database and the Twenty CRM code. No vendor lock-in, ever.
Security & Compliance Built-In
Your data deserves better than a checkbox.
GDPR Compliant
Your data stays in EU data centers. No cross-border transfers to US clouds. Encrypted in transit and at rest.
Secure Data Centers
Hosted on certified data center infrastructure with daily automated backups and 7-day retention. You own all backup keys and can restore anytime.
24/7 Monitoring
Uptime monitoring, CVE patching, security updates applied automatically. We keep the lights on.
Open Source Code
Twenty CRM is AGPL-3.0. No proprietary lock-in. Audit the code yourself. Know exactly what runs on your server.
Monthly Billing, No Minimums
Cancel anytime. Month-to-month contracts. No long-term vendor lock-in. Test the service risk-free.
Simple, Predictable Pricing
No per-user fees. No surprise overage charges. Pick your instance size, deploy, and grow.
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Hosted Twenty CRM: Common Questions
Hosted Twenty CRM includes your own managed instance of Twenty CRM running on a dedicated server in a German or EU data center. We handle provisioning, backups, patching, monitoring, and uptime SLAs. You get full administrative access, unlimited users, and the ability to install plugins and customize the workflow. All data stays in your instance; we don't share servers.
Stop paying per-user fees. Own your CRM data.
Hosted Twenty CRM starts at $100/month, with no per-user scaling. Includes backups, patches, monitoring, and GDPR compliance. Try it free.