Question 1

What's the difference between Open WebUI and Ollama?

Accepted Answer

Ollama is the runtime that downloads and runs large language models locally without cloud API calls. Open WebUI is the polished ChatGPT-style interface that connects to Ollama to provide a multi-user chat experience. Together they give you a complete private AI chat system. On Opsily, both are pre-configured and managed for you, so you don't need to understand Docker or model management to use them.

Question 2

Can I run Open WebUI and Ollama myself instead of using Opsily?

Accepted Answer

Yes, both are completely open-source and free to run yourself. But self-hosting requires Docker knowledge, SSL certificate management, backup automation, security patching, and GPU pass-through configuration if you want to use graphics cards. Most teams find that time cost exceeds the Opsily monthly fee within a few weeks. We handle all the operational overhead so you can focus on using the tools instead of maintaining them.

Question 3

Is my data private on Opsily, or does it go to external servers?

Accepted Answer

Your data never leaves your Opsily instance, which runs in German or EU data centers exclusively. No transfers to US servers. No third-party model APIs required. All conversations, model preferences, and API keys stay encrypted in your infrastructure. This is perfect for teams with GDPR, HIPAA, or other compliance requirements. You have full control and visibility into where your data sits.

Question 4

How much does this cost compared to ChatGPT or Claude?

Accepted Answer

Opsily's Small plan is €20/month and includes unlimited team members. ChatGPT Plus and Claude.ai are €20/month per user. A team of 10 would cost you €200/month on SaaS but only €20-40/month on Opsily depending on plan size. The math gets even better as your team grows. Plus, you own your data and can export anytime without lock-in.

Question 5

What AI models can I run with Ollama?

Accepted Answer

Ollama supports any model in GGUF format: Llama 2, Llama 3, Mistral, Mixtral, Phi, and many community fine-tuned versions. You can also bring your own fine-tuned models. New models are released constantly on Hugging Face and can be added to Ollama in minutes. You're not locked into Anthropic's or OpenAI's model choices. Full flexibility.

Question 6

Can I export my conversations and data if I want to leave?

Accepted Answer

Yes. Open WebUI lets you export all conversations, model settings, and team configurations at any time. You own your data completely. There is no lock-in by design. If you want to self-host later, migrate to another provider, or integrate with other systems, you can do it without friction. That's real vendor independence.

Question 7

How many team members can I add?

Accepted Answer

Unlimited. Every Opsily plan includes unlimited team members with no per-user charges. You pay one fixed monthly fee for the entire team to access Open WebUI and Ollama. Role-based access control lets you set who can add new team members or manage models. That scales from solo founders to organizations with hundreds of users.

Question 8

Do I need to integrate ChatGPT or Claude if Ollama models aren't powerful enough?

Accepted Answer

Open WebUI supports OpenAI-compatible APIs, so you can plug in your own ChatGPT, Claude, or other external model keys if needed. You're not locked into local Ollama models alone. But most teams find Llama 3 or Mistral handle most tasks without cloud dependencies. You can start with pure local models and add external APIs later if specific use cases require them.

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